How can I check in for my Viva Aerobus (VB) flight?
You may check-in for your Viva Aerobus (VB) flight with the following options:
- Online check-in (Web check-in)
- Ticket counter check-in at the airport
Does Viva Aerobus (VB) have online web check-in?
Yes, you may check-in for your Viva Aerobus (VB) flight online starting 72 hours and ending 4 hours prior to departure. Passengers must print out their boarding pass prior to arrival at the airport, or will be subject to a USD 12 fee. The following passengers are ineligible to print their boarding pass prior to arrival at the airport, and must appear at the check-in counter to claim it:
- Pregnant women
- Passengers who recently underwent surgery
- Children flying alone
- Passengers travelling with special luggage
- Passengers with a disability or reduced mobility
- Passengers travelling with pets
- Passengers who must notify the airline of their physical or legal situation to determine if they may board the flight
Can I check bags with the Viva Aerobus (VB) online check-in?: No
Can I pay bag fees with the Viva Aerobus (VB) online check-in?: Yes, you may purchase additional checked luggage online. However, you will still have to drop your luggage off at the airport and there may be fees for overages.
Can I select or change my seat with the Viva Aerobus (VB) online check-in?:Yes, however this service may be subject to a fee.
Does Viva Aerobus (VB) offer ticket counter check-in?
Yes, you may check in for your Viva Aerobus (VB) flight at the airport ticket counter from 2 hours to 45 minutes prior to departure for domestic flights and from 3 hours to 45 minutes prior to departure for international flights.
Can I check bags at the Viva Aerobus (VB) ticket counter check-in?: Yes
Can I pay bag fees at the Viva Aerobus (VB) ticket counter check-in?: Yes
Can I select or change my seat at the Viva Aerobus (VB) ticket counter check-in?:Yes, however this service may be subject to a fee.
Does Viva Aerobus (VB) charge a fee for a seat assignment?
Viva Aerobus (VB) charges for most seat assignments on domestic flights, however VivaSmart and VivaPlus passengers may select a seat at no additional cost. All passengers on international flights may select a seat free of charge. The fees are as follows:
- First row: USD 14.90
- Front of the aircraft: USD 11.90
- Exit row: USD 13.90
- Rear of the aircraft: USD 7.90
- Middle seats rows 19 - 26: Free
- Window and aisle seats in rows 29 and 30: USD 9.90
When do I need to arrive at the airport for my Viva Aerobus (VB) flight?
Passengers should arrive at the airport 2 hours prior to departure for domestic flights and 3 hours prior to departure for international flights.
When do I need to arrive at the boarding gate for my Viva Aerobus (VB) flight?
Passengers should arrive at the boarding gate at least 30 minutes prior to departure.
